Using Prowords in Emergency Communication

Adapted from the California Auxillary Communications Service TRAINING MANUAL FOR ARES COMMUNICATIONS by Bill Pennington (WA6SLA)

Procedural Words or Prowords are used in emergency communications to facilitate the efficient and accurate handling of a high volume of message traffic. The following information presents definitions and examples for the use of prowords in emergency communication. In these examples, the prowords and tactical call signs are capitalized so they are easy to identify.

OUT, OVER, CLOSE, and THIS IS

The prowords OUT, OVER, and CLOSE are the most common prowords and are probably used by every professional or amateur communications organization. They are the prowords to use to keep the one way conversations from getting confused and information from being lost.

OVER is the proword used when one operator is finished with his transmission and wants the other operator know that it's his turn. OUT lets everyone on frequency know that an operator is finished with the contact and is terminating it. CLOSE is used when the station is going off of the air. THIS IS means that this transmission is from the station whose call sign immediately follows.

Example:
RELAY ONE: FIRE ONE, THIS IS RELAY ONE. OVER.
FIRE ONE: THIS IS FIRE ONE. OVER.
RELAY ONE: What is your location. OVER.
FIRE ONE: On the north side of Cheyenne Mountain. OVER.
RELAY ONE: ROGER. N0ABC, OUT.
FIRE ONE: WA0XYZ, OUT.
RELAY ONE: NET CONTROL, THIS IS RELAY ONE. OVER.
NET CONTROL: THIS IS Net Control. Go ahead RELAY ONE. OVER.
RELAY ONE: FIRE ONE location is on the north side of Cheyenne Mountain. OVER.
NET CONTROL: ROGER. OVER.
RELAY ONE: ROGER. My replacement is here and ready to take over all operations. I wish to CLOSE my station. OVER.
NET CONTROL: AFFIRMATIVE, You may CLOSE. Thanks for your help. OVER.
RELAY ONE: ROGER. THIS IS N0ABC. Station CLOSED. OUT.
NET CONTROL: KA0XYZ, OUT.

Notice that everything flows smoothly. There is no doubt who is talking, whose turn it is, or that the contact is finished. It is also obvious that a station has gone off of the air.

AFFIRMATIVE, NEGATIVE, and ROGER

The proword AFFIRMATIVE is used to say yes. NEGATIVE means no. They are distinctive-sounding and their meaning is clear. The proword ROGER does not mean "yes" nor does it signify agreement. It means I have received the last transmission and it is understood.

Example:
UNIT 1: UNIT 2, THIS IS UNIT 1, OVER.
UNIT 2: THIS IS UNIT 2, OVER.
UNIT 1: Are you ready to copy traffic? OVER.
UNIT 2: NEGATIVE. I have power problems. WAIT. OVER.
UNIT 1: ROGER. KC0ABC, OUT.
UNIT 2: K0XYZ, OUT.
UNIT 2: UNIT 1, THIS IS UNIT 2. OVER.
UNIT 1: THIS IS UNIT 1. Are you ready for my traffic now? OVER.
UNIT 2: AFFIRMATIVE. OVER.
UNIT 1: ROGER. Traffic follows.

WAIT

The proword WAIT is used when an extra time is needed for something. The operator needs time to perform some other task, is trying to listen to some other conversation, or just needs time to think. It is a request for the other station simply to wait.

Example:
RELAY ONE: HILLTOP, what is your location? OVER.
HILLTOP: On the north shore of the lake. OVER.
RELAY ONE: ROGER. NET CONTROL has instructions for you. WAIT. K0ABC, OUT
HILLTOP: N0XYZ, OUT.
RELAY ONE: NET CONTROL THIS IS RELAY ONE. OVER.
NET CONTROL: KB0PQR. Go ahead RELAY ONE. OVER.
RELAY ONE:

HILLTOP's location is . . . . Sorry I forgot. WAIT. K0ABC, OUT.

RELAY ONE:

HILLTOP, THIS IS RELAY ONE. SAY AGAIN your location. OVER.


NOTE: HILLTOP was told to WAIT by RELAY ONE so when RELAY ONE needed to speak to him again, the normal calling procedures did not have to be used. HILLTOP was and should be waiting for the call. Toward the end of the example, NET CONTROL was told to WAIT, so NET CONTROL should also be waiting for the call from RELAY ONE.

CORRECT, CORRECTION, and WRONG

These are prowords which are used by either operator. They are used when the operator realizes that an error has just been made and it requires correction. CORRECTION is used to correct an error. If the error is followed by a few other words then the operator is to go back to the error, correct it, then continue on even though the next few words are repeated. CORRECT is used to inform another operator that they have the information correct. WRONG is used when an operator notices that what another operator says is not correct.

Example:
FIRE ONE: Go ahead with your traffic. OVER.
COMMAND: ROGER. Your request for equipment has been filled. The seven tankers are on the . . . CORRECTION. The seventeen tankers are on the way. ETA 30 minutes.
FIRE ONE: Is that seven-zero tankers in 30 minutes? OVER.
COMMAND: WRONG. I SAY AGAIN, seventeen figures ONE SEVEN tankers. OVER.
FIRE ONE: ROGER. Seventeen. OVER.
COMMAND: CORRECT. WA0FGH, OUT.
FIRE ONE: W0ABC, OUT.

SAY AGAIN, ALL AFTER, and ALL BEFORE

These prowords are used when there have been problems with copying traffic due to poor conditions or misunderstanding what has been said. The example below will use the words together as they would normally be used in traffic handling. The sender as well as the receiver can use these prowords to ensure accurate communications. The proword SAY AGAIN is used when the receiver needs the sender to repeat all or part of a message. SAY AGAIN is also used when the sender wants to stress a word or phrase. ALL AFTER is used to indicate that the operator requires a repeat of all the traffic after the last understood phrase/word. ALL BEFORE is used when the operator requires a repeat of a piece of traffic just prior to the understood phrase/word.

Example:
RIVER ONE: Go ahead with your traffic. OVER.
RED CROSS: ROGER. The evacuation must be completed by 1700L. I will need an accurate count of evacuees as soon as possible after that time. The route of the evacuation must be as follows . . . Your location south on Rocky Road to the Old Stage Road intersection. West on Old Stage Road to Pine Creek and the high school gym in the center of town. Start the evacuation immediately. I SAY AGAIN, start the evacuation immediately.
RIVER ONE: SAY AGAIN, ALL AFTER "west" and ALL BEFORE "gym". OVER.
RED CROSS: AFFIRMATIVE, I SAY AGAIN ALL AFTER "west" and ALL BEFORE "gym". West on Old Stage Road to Pine Creek and the high school.
RIVER ONE: ROGER your traffic. OVER.

I SPELL and FIGURES

The proword I SPELL is used to ensure accuracy when an unusual or difficult word is used within a piece of traffic. The sender generally will use it automatically. The receiver can also request SPELL, if required. In both cases all words are spelled phonetically. First you say the word, then say I SPELL, then spell it phonetically, and lastly say the word again.

Example:
HIGHWAY: It appears the fire was started by a crash of a tractor trailer rig. The tractor is a Kenworth, I SPELL, Kilo-echo-november-whiskey-oscar-romeo-tango-hotel, Kenworth. License FIGURE one-charlie-two-eight-niner-zero-five-four, California. The trailer contains 10 tons of borax.
FIRE BASE: SPELL last word. OVER.
HIGHWAY: Last word is borax, I SPELL, bravo-oscar-romeo-alpha-xray, borax. OVER.
FIRE BASE: ROGER your traffic. OVER.

RELAY, DIRECT, CALL SIGN, and UNKNOWN STATION

The proword RELAY is used when one station cannot hear another station and a go-between who can hear both is needed. DIRECT means a station can copy another station directly, no RELAY is required. CALL SIGN would be used by a station in the initial contact with another station preceding the second station's call sign. UNKNOWN STATION is used in place of a CALL SIGN that cannot be understood.

Example:
NET CONTROL: UNKNOWN STATION, UNKNOWN STATION, REPEAT your CALL SIGN. OVER.
UNIT 1: THIS IS ~~~~~~~~~~~~~~~~. OVER.
NET CONTROL: UNKNOWN STATION, WAIT. OUT.
NET CONTROL: I need a RELAY for the UNKNOWN STATION. OVER.
UNIT 2: NET CONTROL, THIS IS UNIT 2. I can copy the UNKNOWN STATION as CALL SIGN UNIT 1. Do you want me to RELAY? OVER.
NET CONTROL: AFFIRMATIVE UNIT 2, please RELAY. Call your station. OVER.
UNIT 2: ROGER. KB0ABC, OUT.
NET CONTROL: W0XYZ, OUT. 
UNIT 2: UNIT 1, THIS IS UNIT 2. OVER.
UNIT 1: THIS IS UNIT 1. ROGER. I wish to check into the net. OVER.
UNIT 2: ROGER. WAIT. KB0ABC, OUT.
UNIT 1: N0PQR, OUT.
UNIT 2: NET CONTROL, THIS IS UNIT 2. OVER.
NET CONTROL: THIS IS NET CONTROL. I now copy DIRECT. OVER.
UNIT 2: ROGER. KB0ABC, OUT.
NET CONTROL: W0XYZ, OUT.
NET CONTROL: UNIT 1, I show you checked in at 1330 hours. OVER.
UNIT 1: ROGER. OVER.
NET CONTROL: ROGER. W0XYZ, OUT.
UNIT1: N0PQR, OUT.